1. Information We Collect
1.1 Personal Information
When you create an account, we collect:
- Full name and username
- Email address
- Phone number
- User type (Student, Landlord, Caretaker)
- Profile photo (optional)
1.2 Academic Information (Students)
- Student ID (optional)
- Institution, Department, Level
- Housing preferences and budget
1.3 Business Information (Landlords/Caretakers)
- Business name and address
- Property listings and details
1.4 Usage Data
- Hostels viewed and saved
- Search queries and filters
- Connect purchases and unlocks
- IP address and device information
2. How We Use Your Information
- Provide and improve our services
- Connect students with landlords
- Process payments securely
- Send important account notifications
- Prevent fraud and abuse
- Analyze platform usage and improve features
3. Information Sharing
We do not sell your personal information. We share information only:
- With landlords: When you pay to unlock contact details
- With students: Basic hostel information when browsing
- Service providers: Paystack for payment processing
- Legal requirements: When required by law
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
6. Cookies
We use cookies to remember your preferences, analyze traffic, and improve your experience. You can disable cookies in your browser settings, but some features may not work properly.
7. Third-Party Services
We use trusted third-party services including:
- Paystack: Payment processing (see their privacy policy)
- Cloudinary: Image and video storage
- Email service: For notifications and verification
8. Data Retention
We retain your information as long as your account is active. After account deletion, we retain anonymized data for analytics and legal compliance.
9. Children's Privacy
RentBeta is not intended for users under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notification.
11. Contact Us
For privacy concerns or questions, contact us at privacy@rentbeta.com.